The company arrived in the city in 2012, and it now has around 45,000 drivers. Uber is undeniably London’s ride-hailing leader. In terms of car options, Bolt lets riders choose from sedans, SUVs, minivans, and executive vehicles however, the company has no option for riders with accessibility issues. Both features are aimed at resolving some of the issues Uber riders complain about, including issues concerning the safety of the rider. In other words, you might get away for free if the driver is in a good mood.Ĭancelling a Uber ride usually costs £10, and most drivers are charging the fee even when you have to cancel because they are late or their GPS retrieved an incorrect pick-up address.Īnother big plus for Bolt is the in-app SOS button that links riders directly with the emergency services, as well as a 24/7 call centre for non-emergency situations. Bolt drivers can charge £5 if you cancel a ride, but charging the fee is discretional. However, don’t be too quick to jump in a Bolt car.Ĭurrently, economy rides start with a £2.50 base fee and cost £1.25 per mile and £0.15 per minute, which is similar to Uber.Ī difference in fees applies when you’re cancelling a ride, though.
The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. It is too early to estimate how many users prefer Bolt to Uber, but the constantly growing number of drivers suggests the service is quite popular among riders too.īolt’s main advantage is the lower fees and commissions. In just a few months, the network expanded from 0 to over 30,000 drivers, now standing only slightly behind Uber in terms of popularity among drivers.
Bolt has made its entry on London’s on-demand transport scene in June 2019, after an unsuccessful attempt to enter the market in September 2017.
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